1.1 Personal Information Provided by You: When you use our website, we may collect and store personal information that you provide to us. This information may include your name, email address, phone number, credit/debit card details, other payment instrument details and tracking information from cheques or money orders and other relevant information necessary to provide you with our services. We collect this information to ensure a safe, efficient, smooth, and customized experience for you.
1.2 Information Collected Automatically: We may also automatically collect certain information about you when you interact with our website. This information may include your IP address, browsing history, device information, and other usage data. We use this information for internal research, analysis of user demographics and behaviour, and to improve our services.
2. Use of Personal Information
We use your personal information for the following purposes:
2.1 Provide and Improve Services: We use your personal information to provide the services you request and to improve our product and service offerings. This includes resolving disputes, troubleshooting problems, detecting and preventing fraud and illegal activities, collecting payments, and customizing your experience.
2.2 Marketing and Communications: We may use your contact information to send you offers, updates, and promotional materials based on your previous orders and interests. You have the option to opt-out of receiving such communications.
2.3 Demographic and Profile Data: To enhance our understanding of user activity on our website, we collect and analyse demographic and profile data. This helps us improve our services and provide content that is tailored to your preferences.
3. Sharing of Personal Information
3.1 With Corporate Entities and Affiliates: We may share personal information with our corporate entities and affiliates for purposes such as joint or co-branded services and fraud prevention, identity theft detection.
3.2 With Third Parties: We may share or sell personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you.
3.3 Links to Third-Party Websites: Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that compromises the security of your personal information, we will notify you and take appropriate steps to mitigate the impact of the breach. It is important for you to protect against unauthorized access to your account credentials and computer or mobile device. Ensure that you log out of your account after each session, use strong passwords, and keep your login information confidential. We recommend regularly updating your passwords and using unique passwords for different online services
5. Data Retention
6. Your Rights and Choices
6.1 Access and Update: You have the right to access and update your personal information. If you have an account with us, you can log in and review or modify your account information. If you need assistance or have any questions, please contact us using the information provided in the "Contact Us" section below.
6.2 Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional messages, such as those related to transactions or account maintenance.
6.3 Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to decline non necessary cookies. However, please note that disabling cookies may affect your ability to access certain features of our website.
8. Contact Us
Address: Workafella, AK Estate, Besides Hotel Radisson Blu, SV Road, Goregaon West, Mumbai – 400062
Mobile : +91-9993555466
Monday to Friday: 10:00 AM – 05:00 PM
Email Id: [email protected]
We will respond to your inquiries and requests as soon as reasonably possible.